Terms of use

These terms apply when you use burnly.com.au and the Burnly app (“Burnly”). By using Burnly you agree to them. If you don't agree, please don't use Burnly.

What Burnly is

Burnly is a tool for tracking food and getting general guidance on eating and exercise. It is not a medical, dietetic, psychological or fitness service, and nothing in Burnly is professional advice. Please read our health disclaimer.

Who can use it

You must be at least 13. If you're under 18, use Burnly with a parent or guardian's permission.

Your account

Tracking with Burnly is free, and you need a free account to use it. Burnly Plus (My plan, Kiko and more) is a paid subscription once payments start; until then it opens with a code from the Burnly team, and three wrong codes lock it until we look into it. Give your real name and an email address you can use, keep one account per person, and don't share your sign-in codes. You can delete your account at any time in My account, which removes everything saved under it. We may close accounts that misuse Burnly.

AI features

Some features use artificial intelligence to estimate nutrition, recognise foods, and make plans, recipes and suggestions. AI can be wrong. Check estimates, ingredients and allergens yourself, and use your judgement. Burnly marks AI results and lets you review them before they're saved. Steps, calories burned, sleep and weight from connected apps are estimates from those devices and apps; Burnly shows them for information and doesn't add burned calories to your food budget. In Eating out, places come from OpenStreetMap and menus and nutrition from a web search: they may be wrong or out of date, and Burnly isn't partnered with any place shown. Check ingredients and allergens with the place before you order. Shopping costs and cheaper swaps are estimates found on the web; prices change and the store shows the real price. Barcode verdicts and claims checks are a guide made by fixed rules from public product data (Open Food Facts) or your photo of a label, which can be wrong or out of date. They aren't a finding about any product or company. Check the pack.

Using Burnly fairly

• Don't misuse Burnly, try to break or overload it, or get around its limits.
• Don't send spam, false requests, or anything unlawful, harmful or offensive through our forms.
• Don't copy or resell Burnly or its content.

We may limit or stop access for anyone who breaks these rules.

Your meal photos

If you keep a meal photo with your log, it stays yours and only you can see it in Burnly. Only add photos you have the right to use, and don't add photos of other people without their OK. Kept meal photos are deleted after 90 days, and you can delete them sooner at any time.

Sharing your progress

You can make a progress picture and share it from your device. You choose whether and where to share it, and you're responsible for what you post. Once shared, it's handled by that app or person under their terms; Burnly can't delete it from there. Daily messages and progress pictures are encouragement based on your logs, not health or medical advice.

Other services

Burnly links to supermarkets, delivery apps, directories, helplines and professionals. We don't control them and aren't partnered with them unless we clearly say so. Any purchase, booking or payment is between you and them, under their terms.

Sessions with professionals

When you ask for a one-to-one session, we pass your request to an independent professional. They are responsible for their advice and services. We don't guarantee availability or outcomes.

Our responsibility

We work hard to keep Burnly accurate and available, but we provide it “as is”. To the extent the law allows, we aren't liable for loss or harm from using Burnly or relying on its content. Nothing in these terms limits your rights under the Australian Consumer Law that can't be excluded.

Changes

We may update Burnly and these terms. We'll change the date at the top when we do.

Contact and law

Questions? Email hello@burnly.com.au. These terms are governed by the laws of Australia.